Legal Notice

Agentorc.ca & Orbit CRM — Disclaimer, Privacy Notice & Terms of Use
Last updated: April 7, 2026

1. Website & App Disclaimer

This website, application, and all associated services (the "Service") are provided by Agentorc.ca and its affiliated products, including Orbit CRM, for general informational and operational purposes. By accessing or using the Service, you acknowledge and agree to the terms below.

No Professional Advice

Content, analytics, AI‑generated outputs, workflow recommendations, and system‑generated insights are provided for informational purposes only. They do not constitute legal, financial, technical, or professional advice. Users remain solely responsible for validating outputs before relying on them in any business or operational context.

AI‑Generated Content

The Service may use AI‑powered models to:

  • Generate workflow suggestions
  • Produce summaries, classifications, or intent mappings
  • Assist with schema design or orchestration logic
  • Provide automated insights or recommendations

AI outputs may be incomplete, inaccurate, or contextually misaligned. You agree not to rely solely on automated outputs without human review.

No Warranties

The Service is provided "as is" and "as available" without warranties of any kind, including:

  • Accuracy, completeness, or reliability of content
  • Availability or uptime
  • Freedom from errors, defects, or harmful components
  • Compatibility with third‑party systems

Limitation of Liability

To the fullest extent permitted under Ontario and Canadian law, Agentorc.ca is not liable for:

  • Loss of data, revenue, or business
  • Errors in AI‑generated outputs
  • System downtime or integration failures
  • Indirect, incidental, or consequential damages

Third‑Party Integrations

The Service may integrate with third‑party APIs, CRMs, identity providers, or cloud services. We are not responsible for third‑party actions, data handling, or availability.

Developer‑Facing Disclaimer

Developers using SDKs, APIs, or orchestration endpoints acknowledge that:

  • API schemas may evolve
  • AI‑powered endpoints may produce nondeterministic outputs
  • Sandbox environments may not reflect production behavior

Use in regulated or mission‑critical environments requires independent validation.

2. Privacy Notice

This Privacy Notice describes how Agentorc.ca ("we", "our", "us") collects, uses, discloses, and protects personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
This is a summary Privacy Notice. For the complete, standalone Privacy Policy with full detail on each topic, visit the Privacy Policy page →

Information We Collect

Personal Information

  • Name, email address, phone number, business information
  • Account credentials (stored securely and hashed)
  • User‑submitted content and communication preferences

CRM and Workflow Data — when using Orbit CRM or related modules:

  • Customer records and contact details
  • Workflow definitions and automation logic
  • Schema metadata, activity logs, notes, and communication logs
  • AI‑generated summaries or classifications

Technical and Usage Data

  • IP address, device type, operating system, browser version
  • Access timestamps, interaction logs, error reports
  • Feature usage patterns and session duration

AI‑Processing Data — to enable AI‑powered features, we may process:

  • Text inputs, prompts, and workflow descriptions
  • Schema definitions and metadata
  • CRM entries used for summarization or classification
  • System‑generated insights and outputs

We do not use customer data to train public or shared AI models.

How We Use Your Information

  • Provide and maintain the Service
  • Enable CRM workflows and orchestration
  • Generate AI‑powered insights and automations
  • Improve performance, reliability, and user experience
  • Communicate updates, support notices, and security alerts
  • Comply with legal and regulatory obligations

Cookies & Tracking Technologies

We use three categories of cookies:

  • Essential: Authentication, session management, security and fraud prevention
  • Analytics: Feature usage, performance metrics, navigation patterns
  • Preference: UI settings, language preferences, module configurations

You may disable cookies in your browser, but some features may not function.

Sharing of Information

We may share information with:

  • Cloud hosting and infrastructure providers
  • AI inference providers (processing only; no data retention)
  • Payment processors (if applicable)
  • Legal and regulatory authorities when required by law
  • Successor entities in the event of a merger or acquisition

We do not sell personal information.

Data Security

We implement the following safeguards:

  • Encryption in transit and at rest
  • Role‑based access controls and audit logging
  • Least‑privilege role enforcement
  • Regular security reviews and secure development practices

No system is completely secure, but we take reasonable steps to protect your data.

Your Rights (PIPEDA)

You may request:

  • Access to your personal information
  • Correction of inaccurate or incomplete data
  • Withdrawal of consent (where applicable)
  • Deletion of personal information, subject to legal limits

Submit requests to: info@agentorc.ca

Children's Privacy

The Service is not intended for individuals under 13. We do not knowingly collect information from children.

Changes

We may update this Privacy Notice periodically. Continued use of the Service indicates acceptance of the updated policy.

3. Terms of Use

These Terms govern your access to and use of Agentorc.ca, Orbit CRM, and all related services (the "Service"). By using the Service, you agree to these Terms.

Eligibility & Acceptable Use

You agree to:

  • Use the Service only for lawful purposes
  • Not attempt unauthorized access to systems or data
  • Not reverse engineer or circumvent security controls
  • Not misuse AI‑powered features to generate harmful or unlawful content

User Accounts

You are responsible for:

  • Providing accurate registration information
  • Maintaining confidentiality of credentials
  • All activity conducted under your account

We may suspend accounts for violations or security concerns.

Intellectual Property

All content, code, workflows, schemas, and AI‑generated system components are owned by or licensed to Agentorc.ca. You may not:

  • Copy or redistribute content
  • Modify or reverse engineer the Service
  • Use trademarks without permission

AI‑Powered Features

By using AI‑powered features, you acknowledge:

  • Outputs may be probabilistic or nondeterministic
  • You must validate outputs before relying on them in any business context
  • You retain responsibility for decisions made using AI‑generated content

CRM & Workflow Data

You retain ownership of your CRM data. We act as a processor for the purpose of providing the Service and hold a limited license to process data solely to:

  • Operate the platform
  • Provide AI‑powered features
  • Improve reliability and performance

Third‑Party Services

We are not responsible for third‑party integrations, API availability, or data handling by external providers.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all implied warranties permitted under Ontario and Canadian law.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Loss of business, revenue, or data
  • Errors in AI‑generated outputs
  • Downtime or integration failures
  • Indirect, incidental, or consequential damages

Termination

We may suspend or terminate access for violations of these Terms, security risks, or non‑payment (if applicable).

Governing Law

These Terms are governed by the laws of Ontario and the federal laws of Canada.

Changes

We may update these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.